ParcelFast prides itself on offering excellent customer service from your first point of contact with us until the job has been completed and paid!
It is easy to say that you will provide a great service but to have your customers give you this feedback in writing shows to prospective customers that we mean what we say
I have known Rob for nearly three years, but have only just recently been in a position where I could use his services on behalf of a client. Although it was a client who required the service, I had no hesitation in booking ParcelFast on their behalf.
I knew Rob would deliver precisely what he said he would, and had every confidence in using his service.
Dealing with him from start to finish was a pleasure, and my client was delighted with the end result - which of course looks good on me in long run.
Thank you for your help, and I look forward
to working with you again
As well as excellent customer service ParcelFast will guarantee that your item will be delivered to its recipient, in the timescale agreed, and should there be any problems when we attempt to deliver, then we will always contact you first before we take action
You will also receive…
COMPLETED paperwork giving details of where the item is to be collected from and delivered to. This will be signed, dated and timed at both points
CONFIRMATION that your item has been delivered (this may be in the form of a telephone call, text message or other electronic notification system)
DETAILED invoice with a range of payment methods
RECEIPTED invoice when your payment has cleared our banking system
We encourage you to contact ParcelFast if there is anything bespoke that you would like to see on your particular consignment; we always try to meet the needs of all of our customers